NSW Government Workplace Webinar Series - Resolving conflicts & bad behaviour in alternative ways
There are alternative ways to tackle employment conflicts, disputes and bad behaviour. Believe it or not, it is not a case of having to "investigate" every complaint or incident! James Mattson and Stephen Lancken discuss lessons from some interesting cases and share some of our experiences. Our guest speaker Stephen will share his insights as an experienced mediator into the value of alternative dispute resolution to resolve workplace difficulties.
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